Return and Refund Policy
Thank you for shopping at [Your Company Name]. We appreciate your trust in our products and services. As an online store specializing in cannabis-infused edibles, we strive to provide you with the highest quality products and exceptional customer service.
1. Returns and Refunds
Due to the perishable nature of our cannabis-infused edibles, we regret to inform you that we cannot accept returns or offer refunds on any products purchased from our store. We prioritize the safety and well-being of our customers, and therefore, cannot resell returned items.
2. Product Discrepancies
While we take every precaution to ensure accurate order fulfillment, we understand that mistakes can happen. If the product delivered to you does not match the product you ordered, please contact us immediately. We will promptly investigate the issue and arrange for the return and replacement of the incorrect product at no additional cost to you.
3. Customer Responsibility
We kindly ask our customers to ensure that the products added to their carts accurately reflect their intended purchases before completing their orders. It is the responsibility of the customer to review their order details carefully before finalizing the purchase.
4. Contact Us
If you have any questions or concerns regarding your order or our return and refund policy, please don’t hesitate to contact us at admin@eardleaf.capetown. We are here to assist you and ensure your satisfaction with our products and services.
By making a purchase from our online store, you acknowledge and agree to abide by the terms of our return and refund policy outlined above.
Thank you for choosing Eardleaf. We look forward to serving you again soon!